- The researchers found that although it is generally believed that the interpretability of the model can help improve the user's trust in the AI system, in the actual experiment, the global and local interpretability does not lead to a stable and significant trust improvement. Conversely, feedback (i.e., the output of the results) has a more significant effect on increasing user trust in the AI. However, this increased trust does not directly translate into an equivalent improvement in performance.
- A3: The study found that the feedback of the results can improve the accuracy of the user's predictions (reducing the absolute error), thereby improving the performance of working with AI. However, interpretability does not have as much impact on user task performance as it does on trust. This may mean that we should pay more attention to how to effectively use feedback mechanisms to improve the usefulness and effectiveness of AI-assisted decision-making.
- A2: Although it is generally believed that the explanatory nature of the model helps to improve user trust, the experimental results show that this enhancement is not significant and not as effective as feedback. In specific cases, such as areas of low expertise, some form of interpretation may result in only a modest increase in appropriate trust.
- Xue Zhirong, Designer, Interaction Design, Human-Computer Interaction, Artificial Intelligence, Official Website, Blog, Creator, Author, Engineer, Paper, Product Design, Research, AI, HCI, Design, Learning, Knowledge Base, xuezhirong, UX, Design, Research, AI, HCI, Designer, Engineer, Author, Blog, Papers, Product Design, Study, Learning, User Experience
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- A3: The study found that the feedback of the results can improve the accuracy of the user's predictions (reducing the absolute error), thereby improving the performance of working with AI. However, interpretability does not have as much impact on user task performance as it does on trust. This may mean that we should pay more attention to how to effectively use feedback mechanisms to improve the usefulness and effectiveness of AI-assisted decision-making.
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The researchers found that although it is generally believed that the interpretability of the model can help improve the user's trust in the AI system, in the actual experiment, the global and local interpretability does not lead to a stable and significant trust improvement. Conversely, feedback (i.e., the output of the results) has a more significant effect on increasing user trust in the AI. However, this increased trust does not directly translate into an equivalent improvement in performance.
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A3: The study found that the feedback of the results can improve the accuracy of the user's predictions (reducing the absolute error), thereby improving the performance of working with AI. However, interpretability does not have as much impact on user task performance as it does on trust. This may mean that we should pay more attention to how to effectively use feedback mechanisms to improve the usefulness and effectiveness of AI-assisted decision-making.
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A2: Although it is generally believed that the explanatory nature of the model helps to improve user trust, the experimental results show that this enhancement is not significant and not as effective as feedback. In specific cases, such as areas of low expertise, some form of interpretation may result in only a modest increase in appropriate trust.
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Xue Zhirong, Designer, Interaction Design, Human-Computer Interaction, Artificial Intelligence, Official Website, Blog, Creator, Author, Engineer, Paper, Product Design, Research, AI, HCI, Design, Learning, Knowledge Base, xuezhirong, UX, Design, Research, AI, HCI, Designer, Engineer, Author, Blog, Papers, Product Design, Study, Learning, User Experience
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About me
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Original address:
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